WEBINAR

Why customer focus is so important to your business

Paul Clayton FISM

Healdi Business Improvement Consultancy


Posted: Thu 4th Apr 2024

In this Lunch and Learn, Paul Clayton, a business development consultant with over 30 years' experience in senior sales and management roles, explains why and how customer focus is the route to success for your business. 

You likely believe you deliver a great experience to your customers, but do they hold the same view?

Topics covered in this session

  • How to truly understand your customer

  • The benefits of customer focus for you and your customers

  • How to create a customer-orientated mindset

Relevant resources

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Paul Clayton FISM

Healdi Business Improvement Consultancy

I am a sales coach, mentor & trainer helping businesses to . I believe that if you want your business to grow, your customers must be the focus of everything that you do, through the continuous improvement of your people, processes & profits

Disclaimer: The views expressed in this content is solely that of the author and does not necessarily reflect the view of Grow London Local. Grow London Local accepts no liability for any loss occasioned to any person acting or refraining from action as a result of any material in this publication. We recommend that you obtain professional advice before acting or refraining from action on any of the contents of the content.

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